Frequently Asked Questions
What is considered a business day?
Monday - Friday is considered business days excluding all holidays that land on the days listed.
What if my package shows delivered but I do not have it?
Please contact the shipping provider with the tracking number to locate it. We are not responsible for any packages once they are shipped. However, please feel free to reach out to us and we will do our best to assist you.
Does S Dot Trends ship internationally?
Unfortunately, we currently do not ship internationally.
My item arrived damaged, what should I do?
Please contact us @ firstname.lastname@example.org with your order number and a picture of the damaged item and we will be happy to replace it.
I received the incorrect item. What should I do?
Sorry for the mistake. If you received the incorrect item, please contact us @ email@example.com with your order number. Your satisfaction is important to us and we will be happy to assist.
Where can I shop in person?
Unfortunately, S Dot Trends currently does not have any retail locations. However, we do provide temporary "Pop-Up" shops in the Maryland area.
Can I follow S Dot Trends on Social Media?
Yes, please follow us on Instagram @ s_dot_trends for new arrivals and weekly sales.